A new customer with the City of Bridgeport water and sewer utility department must make application in person. The customer must give at least one day notice or by 12:00 p.m. the day they wish to begin their service. Applications are taken Monday through Friday, 7:30 a.m. until 4:00 p.m. A customer must be at the location where service has been shut off. The information required from a new customer is as follows:
At the time application is made, the customer is given a general information sheet. This informs the customer of our policies and procedures, a breakdown of our current water and sewer rates, new connections to our main line and the other utilities they need to contact for service.
*To disconnect service, you must come in person to City Hall at 515 W. Main Street, Monday-Friday, 7:30am-4pm, sign in to Utility Pay, or send an email to firstname.lastname@example.org. Please include in your email your forwarding address, phone number, and date of disconnection.